Complaint Investigations
Independent, confidential, and thorough fact‑finding for public agencies and nonprofits.
CPS HR provides high quality, impartial workplace investigation services conducted by experienced licensed attorneys, licensed private investigators or Human Resources consultants. Our investigators help organizations address allegations of misconduct, protect employees, and meet obligations under internal policy and applicable laws — all while maintaining strict confidentiality. We deliver clear, defensible findings without offering legal advice.
What We Investigate
Our team conducts investigations into a wide range of workplace concerns, including:
- Harassment and sexual misconduct
- Discrimination (race, age, disability, etc.)
- Retaliation and whistleblower complaints
- Workplace violence, bullying, and hostile work environments
- Fraud, embezzlement, and policy violations
- Security breaches and other misconduct issues
Create a positive work environment
Our Proven Investigation Approach
We follow a structured, legally informed, and policy‑aligned process designed for fairness and clarity:
1. Plan
Clarify scope, review relevant policies, CBAs, and applicable laws.
2. Collect
Gather and review documents, digital files, and other evidence.
3. Interview
Conduct impartial, well‑documented interviews with complainants, respondents, and witnesses.
4. Analyze
Assess credibility, corroborate facts, and synthesize findings in relation to policy and evidence.
5. Report
Deliver a clear report with factual findings and — when requested — recommendations.
Deliverables & Timelines
You will receive a comprehensive investigative report, supporting exhibits, and a confidential briefing if needed. We aim to complete standard investigations within 90-120 calendar days of notice to proceed, subject to scope and availability.