Instructors

Richard Mallory

Masters in Management from University of Phoenix

Richard has spent over 25 years as a senior government executive, consultant, trainer, and performance coach. He is the author of Management Strategy: Creating Excellent Organizations. Richard is a nationally recognized expert in public sector management and serves as the Chair of the Government Division of the American Society for Quality. He is also a Certified Lead Examiner for the application of the Malcolm Baldrige National Quality Award Standards.

Mr. Mallory has also presented to the following Clients:

  • Santa Clara County
  • Housing and Community Development
  • City of Stockton
  • In addition to many other satisfied agencies
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He currently instructs classes in:

  • Program Analysis and Evaluation
  • Lean Process Improvement in Government
  • Process Improvement
  • Other additional classes