Institute for Public Sector Employee Engagement



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The experts behind the Institute

Robert J. Lavigna

Bob Lavigna is an award-winning public sector leader and innovator. He is currently the Director of the CPS HR Institute for Public Sector Employee Engagement™. The Institute is dedicated to helping public sector and nonprofit organizations measure and improve employee engagement. His first book, Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance, was published by the American Management Association and is now in its second printing.

Before joining CPS HR, Bob was Assistant Vice Chancellor and Director of HR for the University of Wisconsin, a university ranked among the world’s top 25 research institutions.

Bob’s previous positions include Vice President-Research for the Partnership for Public Service, Senior Manager of Consulting for CPS HR Services, and Director of the Wisconsin civil service system. He began his career with the U.S. Government Accountability Office.

Bob is an elected Fellow of the National Academy of Public Administration, was selected as a “Public Official of the Year” by Governing magazine, and received the highest individual achievement awards from the International Public Management Association for HR (IPMA-HR) and the National Association of State Personnel Executives (NASPE). He was also the first HR executive to be awarded a fellowship from the Council of State Governments. In addition, the organizations Bob has led have received innovation awards from the Ford Foundation, IPMA-HR, NASPE, Society for Human Resource Management and others.

Bob is a past national president of IPMA-HR and past national chair of the American Society for Public Administration Section on Personnel and Labor Relations.

He has a B.A. in Public Affairs from George Washington University and an M.S. in HR from Cornell University.

Learn more about Bob Lavigna

Janelle Callahan

Janelle Callahan is a Principal Consultant with the Institute for Public Sector Employee Engagement. She has more than 12 years of experience in providing research insights for public sector leaders. Her areas of expertise include survey methodology, quantitative and qualitative analysis and employee engagement. Before joining CPS HR, Janelle was with the Partnership for Public Service, where she managed research for the Best Places to Work in the Federal Government. She has also held research positions with the newspaper Education Week and the nonprofit Institute for Learning Innovation.

Janelle earned her M.A. in Human Services Psychology from the University of Maryland, Baltimore County and her undergraduate degree in psychology from Denison University.

Andrew Kern

Andrew Kern is a Consultant with the Institute for Public Sector Employee Engagement, and is based in Sacramento, California. He has over a decade of experience developing, administering, analyzing and reporting on employee surveys. His areas of expertise are research design and methodology, psychometrics, advanced quantitative and qualitative statistics, personality, leadership coaching and development, employee selection and assessment and social and behavioral psychology. Before joining CPS HR, Andrew conducted survey research for public universities and managed a self-supporting survey research lab. Andrew has published multiple white papers and conducted webinars on various human resources topics, such as personality assessment, public safety recruitment and job analysis methodology.

Andrew earned his MA/ABD in Industrial/Organizational Psychology from Central Michigan University and his undergraduate degrees in psychology, sociology and business management from the University of Southern Indiana.

Speaking & Training

Need a keynote speaker for a conference or meeting? Want to host an engagement planning session with your executive team? Need to train your supervisors on how to engage their employees? We have a range of offerings that we can tailor to meet your specific needs.

Bob Lavigna Speaking Engagements

Bob Lavigna has spoken at conferences, seminars, workshops and universities across the U.S. Find out if he’s coming to an event near you!

View the report, Harnessing the Engagement of Your Employees from Mr. Lavigna's presentation at the 2017 NACo Annual Conference.