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Risk Management Practitioner (RMP) Certificate Program
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This five day in-person certificate program provides the essential building blocks to establish, develop, and embed Risk Management as a business process in your public sector organization. These in-person workshops provide participants with a comprehensive grounding in the practical application of Risk Management practices for the (primarily self-insured) public entity that will ultimately reduce costs. The program is specifically designed for Risk Management assistants, workers’ compensation specialists, human resource analysts/assistants and front-line supervisors who are responsible for, or have as an aspect of their job, the practical and cost-effective management of risk for their organization. The program consists of the following five days of critical content and application:

Overview of Public Sector Exposures & Risk Management

This workshop is designed to help practitioners manage their organization’s risk and
exposure by teaching the basic laws, principles and applications of Risk Management.

Students will learn:

  • Often-unique loss exposures of public entities
  • Consequences of ineffective Risk Management
  • The history of Risk Management (both traditional and Enterprise Risk Management) in the public sector
  • Technical and behavioral competencies needed to manage risk in organizations
  • Pros and cons of different methods of Risk Management
  • Tools to conduct effective root cause analyses when evaluating risk
  • Interpreting and reviewing Certificates of Insurance
  • The basic concepts of laws and regulations that impact the Risk Management profession, such as Public Records Act Requests, the Brown Act, and the Health Insurance Portability and Accountability Act (HIPAA).
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Insurance Administration, Review and Risk Transfer

This workshop will help you learn about the complex, and sometimes confusing, world of insurance to protect your organization and manage risk. The workshop will also help you successfully administer your organization’s insurance and self-insurance programs.

Students will learn:

  • Primary insurance, excess insurance and risk-pooling Joint Powers Authorities (JPAs)
  • Risk transfer - insurance, self-insurance and pooling
  • Deductibles, self-insured retentions and letters of credit
  • Relationships with insurance brokers
  • Contractual language that could lessen or increase risk
  • Ancillary services, loss control and safety training
  • Insurance program placement and annual renewals (Request for Proposals (RFPs), Request for Qualifications (RFQs) and the "insurance services" exception to public contracting requirements)
  • Loss runs and actuarial studies
  • Ensuring risk transfer and complying with contract terms using Certificates of Insurance
  • Procurement and individual agency insurance requirements - verifying, reducing or waiving
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Property & Liability Claims, Safety & Loss Control

All public entities suffer losses eventually. Insurance pays for them, but it does not prevent them. In this workshop, you will learn to identify and evaluate your agency's particular loss exposures while implementing sound loss control measures. In addition, this workshop will help you manage first-party property and third-party liability claims.

You will learn about the California Tort Claims Act and how to navigate its practical application.

Students will learn:

  • Torts - intentional acts, negligence and strict liability
  • California's Government Claims Act
  • Current trends and evolving risks, including cyber liability
  • Third-party administrators and insurance claims adjusters
  • Claims investigation
  • The civil litigation process
  • Defense counsel (in-house and outside)
  • Litigation management - defense counsel and claims examiners
  • Settlement authority
  • Closed session and the elected board
  • Politics and Reputational Risk in public entities
  • Safety training, compliance and Cal/OSHA
  • Record keeping, reporting and regular notices
  • Public access to property
  • Fleet management
  • Safety technology
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Workers' Compensation

This workshop will help you understand the purpose, history and legal framework of Workers' Compensation. You will learn how to effectively administer standard workers' compensation and employer's liability policies within your agency. This includes claims administration issues such as record keeping, reserving and various audits, including state, independent, excess and employer audits.

Students will learn:

  • Key benefits available to injured workers, along with the core concept of "exclusive remedy"
  • California-specific laws and regulations, including the Labor Code, the Code of Regulations, and important administrative players: the Administrative Director, the WCAB and Workers' Compensation Judges
  • The employer's duty to secure compensation insurance and the various forms of permissible insurance, including self-insurance and pooling
  • The structure and form of the workers' compensation and employers' liability policies, as well as penalties for illegally uninsured employers
  • Principles of claims investigation, including: acceptance, delay and investigation, or denial; the use of "sub rosa" or surveillance
  • The principle of "AOE/COE" - arising out of Employment/Course of Employment
  • HIPAA basics and what medical information can be shared
  • Temporary disability, salary continuation and coordination of benefits including Labor Code section 4850 (Public safety/law enforcement employees) and relevant provisions of the California Education Code
  • Affirmative defenses for employers
  • Working with injured employees in a union environment
  • Litigation management
  • Settlements - compromise and release versus stipulations with future medical and findings and awards
  • Medicare set-asides (MSAs) - impact on settlements and potential employer liability
  • Getting your money back - apportionment, contribution and subrogation
  • Managing workers' compensation "tail' exposures - permanently closing long¬ term claim liabilities
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Disability Management & Early Return to Work

This workshop teaches about both "industrial" (work-related) and non-industrial injuries and explores the similarities and distinctions between "temporary modified duty" and "reasonable accommodations." Participants learn about the relevant state and federal legal frameworks and explore the intersection between medical limitations and workplace disabilities, as well as the benefits of maintaining an effective Early Return¬ to-Work (ERTW) program. Specific information includes federal and state laws and regulations, employer and third-party programs, employment practices law, prevention and wellness programs, vocational programs and administrative case management practices. The class includes case studies as well as practice scenarios.

Students will learn:

  • Industrial vs. Non-Industrial Injuries
  • "Temporary Modified Duty" vs. "Reasonable Accommodation"
  • Overview: The Legal Framework
  • Medical Limitations vs. Disabilities
  • Workers' Compensation: Early Return-To-Work
  • The interactive process - ADA and FEHA
  • Alternative job placements
  • Separation from employment
  • Systems and record keeping
  • Responding to California Department of Fair Employment and Housing (DFEH) and Federal Equal Employment Opportunity Commission (EEOC) complaints
  • Coordination of leave administration, including the Federal Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), and local union/contractual provisions
  • Ancillary Workers' Compensation discrimination liability: Labor Code 132a claims
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For more information, contact the CPS HR Training Center at 916.263.3614 or trainingcenter@cpshr.us.

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