?? CPS HR Consulting - Online Testing Services

Online Testing Services

CPS HR now offers online test administration for most of our examinations!

Online testing allows your agency another option in high quality, secure testing for your candidates. Agencies enjoy the same flexibility as with traditional paper tests, but electronic functionality to streamline the process for candidates and agencies alike. Some of the advantages include:


  • Easy materials handling - no hard copies to ship, track, and inventory
  • Automated scoring for easy and fast results
  • Online and/or in-person proctoring


  • Pricing


    Pricing to test your candidates online can be comparable to renting our paper-and-pencil tests, and in many instances, can save your agency money. Rates vary depending on the type of online test selected. In addition to saving on shipping and inventorying of materials, agencies will be billed only for the number of online tests administered, not for the quantity ordered.


    • + Stock Tests

      • $95 base fee
      • $15 per candidate
      • $25 title change (optional)
      • $50 additional supplement (optional)
      • Link available for two weeks

    • + Semi-Stock Tests

      • $95 base fee
      • $15 per candidate
      • A fee of $595 will be charged for the first administration
      • Link available for two weeks

    • + Agency Tests

      • $95 base fee
      • $15 per candidate
      • A fee of $350 will be charged for any agency test that has not been administered online previously
      • Link available for two weeks

    • + Custom Tests

      • $95 base fee
      • $15 per candidate
      • A fee of $995 fee will be charged for the initial administration
      • Available for two weeks

     

    Frequently Asked Questions (FAQ)


    Do online tests need to be proctored?
    How soon will I receive my online test results?
    What will my test results look like?
    What is the procedure for candidates on test day?
    How far in advance do I need to place my online test order?
    What type of technical support is available for online testing?
    How do I choose the right online test for my agency?
    Does CPS HR have recommended pass points or cut scores for their online tests?
    What do I need to do to get started with a process for testing my candidates online?
    Where can I get help if I still have questions about online testing?


    Do online tests need to be proctored?

    Yes. CPS HR is committed to providing our clients with the highest security of test material. Since online test materials are considered confidential, CPS HR requires that test administrations are conducted in a proctored environment. Similar to the rental of paper-and-pencil tests, you may utilize your own proctors in a computer lab or testing center obtained by your organization.


    CPS HR values easy, stress-free administrations, whether that be via paper and pencil or online testing. Before your administration, we will provide you with detailed proctor instructions, directions for testing your system, and links to access the online test(s). Although problems with the systems during test administration are very rare, we are available to assist with any questions you may have.


    If you do not have access to a bank of computers, you may want to check out our new remote proctoring services. CPS HR has partnered with Examity to provide remote proctoring, which uses a webcam to enable live proctoring of an online exam from a place of the candidate’s choosing, such as a local library or the candidate’s living room. Remote proctoring is an exciting option for agencies who need the flexibility to securely test candidates in a non-traditional setting, such as remote candidates in different time zones. For more information on remote proctoring, contact a Test Rental consultant at (916) 263.1800 or testrental@cpshr.us.



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    How soon will I receive my online test results?

    Online test results are available within minutes of your candidates submitting their responses. Results are sent directly to your agency via email, so there is no waiting for sending, scanning, scoring, and processing of materials. For a detailed score report, please allow 48 hours from the time of test administration.



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    What will my test results look like?

    Results will be delivered to your agency as a separate email for each candidate and will include a report on the candidate’s performance. Test results include a breakdown on test content areas as well as overall test performance.



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    What is the procedure for candidates on test day?

    Candidates will be scheduled for online tests by your agency. When they arrive on test day, candidates should be directed to a computer station where they will be provided a link to access their online test(s). Because the tests are proctored, a representative from your agency will be there to assist in the administration. Our CPS HR proctor manuals and the test online administration instructions are designed to make this process as simple as possible. In addition to assistance from your agency’s proctor, candidates will be provided instructions in the online test about how to answer questions and correctly submit responses. Similar to paper and pencil testing, job knowledge and simulation tests may be timed, and in these cases, the candidates will be provided a timer for completing the online test(s). In addition, depending on the type of test used, candidates may be allowed to review their answers before submitting the results as long as they have remaining time in their administration.



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    How far in advance do I need to place my online test order?

    We ask for a minimum of two weeks (14 calendar days) to process an online test order. This timeline allows us to work with your agency to provide all the information and resources you will need to ensure a smooth and timely test administration. A rush fee may apply to orders placed less than two weeks prior to the test date.



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    What type of technical support is available for online testing?

    CPS HR will provide system requirements for the online testing options to ensure your agency is ready to administer. Instructions are provided for agencies to complete a test of their computer system prior to test day. Although problems during administration are very rare, our team is available to assist with questions you may encounter during the administration.



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    How do I choose the right online test for my agency?

    Just like paper and pencil tests, your online test(s) should measure the essential knowledge, skills, abilities, and other characteristics (KSAOs) of the job. CPS HR offers a wide range of test types and assessments designed to provide you with the best fit for your positions. More information about test selection can be accessed on our TR FAQ page, or you may contact a Test Rental representative at (916) 263.1800 for additional assistance.



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    Does CPS HR have recommended pass points or cut scores for their online tests?

    Like our paper and pencil products, online test pass points or cut scores are set by each agency using their own particular criteria and methodology. In many cases, CPS HR does not recommend the use of mandated or preset pass points because this eliminates the ability to take into account important legal and professional considerations. Test Rental consultants are available to offer assistance in evaluating the many factors that go into setting pass points, such as the overall difficulty of the test, the agency’s past practices in setting pass points, natural breaks in candidate scores, and standard setting data/methodologies. To speak to a Test Rental consultant regarding pass point setting, please contact us at (916) 263.1800 or testrental@cpshr.us



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    What do I need to do to get started with a process for testing my candidates online?

    If you do not already have one, a CPS HR Test Rental Agreement (TRA) must be completed and signed by the head of your agency, and must be on file with CPS HR before test material may be sent for review or administration. To learn more about our TRA or to obtain a TRA for your agency, please contact us at (916) 263.1800 or testrental@cpshr.us. You may also visit our other Test Rental FAQs for more information on the TRA process.



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    Where can I get help if I still have questions about online testing?

    CPS HR staff is here to assist with your testing needs. If you still have questions about our online testing program, please don’t hesitate to call our Test Rental team at (916) 263.1800. We look forward to working with you!



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Rental Consultant:

1-866-867-5272