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Pete Smith

Pete SmithPrior to launching SmithImpact in 2011, Pete was the Operations Executive at one of the largest non-profit, alternative schools in Northern Virginia. During his tenure, he helped increase the organization’s total income, employee base and client base by 102%. Additionally, by focusing his efforts on creating an engaged and productive workforce, Pete helped increase the average employee tenure by 74% in just three-and-a-half years, all while saving the organization more than $220,000 in turnover costs during that time.

Before joining the non-profit world, Pete was Director of High School Programs for a for-profit, post-secondary university. Overseeing the mid-Atlantic region, Pete helped take a historically underperforming team to the top 5 nationally. Upon his departure, Pete’s territories of New Jersey, Atlanta and the DC Metro were nationally ranked #1, #2 and #4, respectively.

One of his most significant, life-changing experiences occurred in 2010, when he suffered a stroke at 35. Temporarily losing his speech and being paralyzed on one half of his body, Pete was blessed with a full recovery and has since used his experience to impact the lives of others.

Taking his experiences as a successful leader and manager and incorporating the lessons learned from surviving a stroke, Pete is routinely asked to work with leaders, managers and employees to develop people at the individual level and increase performance at the team level. Pete resides in Arlington, VA with his beautiful wife (a fellow redhead), two incredible boys (also redheads) and a loveable, crazy dog (yes, even the dog is a redhead).

Hear from Pete Smith about his session here.




Mark Allen, Ph.D.

Mark AllenMark Allen is an educator, speaker, consultant and author who specializes in talent management and corporate universities. He is the author of Aha Moments in Talent Management (published by ASTD Press in 2014) and the co-author and editor of The Next Generation of Corporate Universities (Pfeiffer, 2007), and The Corporate University Handbook (Amacom Books, 2002). He has also written numerous articles in practitioner and academic publications.

Mark is a professor at Pepperdine University’s Graziadio School of Business and Management, where he previously served for ten years as Director of Executive Education. He is also a senior faculty member of the Human Capital Institute, a senior associate with the Kiely Group and has taught for Vatel University and the American Management Association.

As an internationally-recognized authority, he is a popular speaker and has presented his research in numerous countries including China, France, Italy, Mexico, Turkey, Colombia, Saudi Arabia, Australia and throughout the United States and Canada. In addition to talent management and learning and development, his other areas of expertise include strategic workforce planning, the assessment of training and development programs, the evaluation of teaching and learning in postsecondary and adult education, and creativity and innovation. Mark consults with both new and mature corporate universities and serves on the Board of Regents of the University of Farmers at Farmers Insurance and the Board of Advisors of the Global Council of Corporate Universities.

Mark has a bachelor’s degree in psychology from Columbia University, an MBA from Pepperdine University and a Ph.D. in education from USC. He has consulted with or delivered executive development programs for 3M, Alpha Natural Resources, AT&T, Baxter International, Boeing, Caesars, Farmers Insurance, Kaiser Permanente, the Los Angeles Police Department, Samsung, Northwestern Mutual, Southern California Edison, the government of Taiwan, Verizon and many other global organizations.

Previously, Mark was Program Director in Executive Education at the University of Southern California’s Marshall School of Business where he developed a variety of highly successful executive education programs. He has also held managerial positions at Kaplan, Integrated Data Concepts and SRS Publishing.

Mark regularly blogs about Talent Management at www.markallenconsulting.com/blog. He may be followed on Twitter @DoctorMarkAllen, and his email address is mallen@pepperdine.edu. He lives in Redondo Beach, CA with his wife Dayna and their two sons, Skyler and Dylan.




Christi Tenter

Christi TenterChristi Tenter is a human resources expert with nearly 20 years of HR experience in both the private and public sector. Prior to joining CPS HR, Christi led the HR function for the ninth-largest city in California. She understands the challenges of meeting business goals while balancing the complexities of salaries, benefits and employee development. Her practical and real-life approach will help you understand the strategic role that HR can play in your agency and motivate you to promote best practices in your compensation and classification strategies.







Jennifer Ramos

Jennifer RamosJennifer Ramos has worked in most functions of public sector HR and brings a strategic and innovative approach to the field. Prior to joining CPS HR, she led an agency-wide class study for the City of Pasadena in California, which involved 500 classifications and nearly 2,000 employees. She addressed complicated compensation and benefits issues while meeting and conferring with multiple unions over class study impacts.

Ms. Ramos also worked in two of the largest merit system school districts in the greater Los Angeles area. She graduated from the University of California, Berkeley with a B.A. in History and Business Administration and is completing her Master of Public Administration from California State University, Northridge.




Melissa Asher

Melissa AsherWith more than 22 years of experience in human resources, specializing in training and development, test administration and recruitment, Melissa provides a wealth of practical knowledge in her Senior Leader role at CPS HR Consulting. As a hands-on leader, she is responsible for the growth and development of the CPS HR Training and Development and Executive Recruitment divisions. Having led large-scale public sector projects for online learning initiatives, foundational supervisory training programs, leadership development and high-profile executive searches, she develops creative and valuable solutions for clients that increase organizational performance. She is a Certified Project Management Professional (PMP) through the Project Management Institute and is recognized as a Senior Professional in Human Resources (SPHR) by the Society for Human Resource Management. Additionally, she has published numerous articles in HR publications and regularly speaks at conferences. She earned her Bachelor’s Degree in International Relations from University of California, Davis.




Vicki Quintero Brashear

Vicki Quintero Brashear As the Director of Products and Services at CPS HR Consulting, Vicki Quintero Brashear is responsible for leading the Consulting Services Division as well as product development efforts. She has almost 20 years of human resources program experience which includes emphasis in the area of employment testing. Other areas of expertise with public agency clients include job analysis, standard setting, Subject Matter Expert panel facilitation, and test development and large-scale test administration.








Jeff Hoye

Jeff HoyeAs Managing Director, Jeff is responsible for strategic planning, business development, product/service delivery and P&L responsibility. Jeff's experience includes national and international experience in the areas of organizational strategy and development and large systems change, working with senior leadership teams, boards of directors and management utilizing various teaming structures and innovative strategies. Jeff is a member of the International Public Management Association for Human Resources and certified as an executive coach and member of the Worldwide Association of Business Coaches. He received his bachelor’s degrees in Finance and Accounting from the University of South Florida and his MBA with an emphasis in organizational behavior from the University of Colorado.





Bob Lavigna

Robert LavignaBob Lavigna is an award-winning public sector leader and innovator. He is currently the Director of the CPS Institute for Public Sector Employee Engagement™. The Institute is dedicated to helping public sector and nonprofit organizations measure and improve employee engagement. His first book, Engaging Government Employees: Motivate and Inspire Your People to Achieve Superior Performance, was published by the American Management Association and is now in its second printing.

Before joining CPS, Bob was Assistant Vice Chancellor - HR for the University of Wisconsin, a university ranked among the world’s top 25 research institutions.

Bob’s previous positions include Vice President - Research for the Partnership for Public Service, Senior Manager of Consulting for CPS HR Services, and Director of the Wisconsin civil service system. He began his career with the U.S. Government Accountability Office.

Bob is an elected Fellow of the National Academy of Public Administration, was selected as a “Public Official of the Year” by Governing magazine, and received the highest individual achievement awards from the International Public Management Association for HR (IPMA-HR) and the National Association of State Personnel Executives (NASPE). He was also the first HR executive to be awarded a fellowship from the Council of State Governments. In addition, the organizations Bob has led have received innovation awards from the Ford Foundation, IPMA-HR, NASPE, Society for Human Resource Management and others.

Bob is a past national president of IPMA-HR and past national chair of the American Society for Public Administration Section on Personnel and Labor Relations.

He has a B.A. in Public Affairs from George Washington University and an M.S. in HR from Cornell University.




Jessica Kriegel

Jessica KriegelJessica Kriegel is an organization and talent development consultant at Oracle. Her expertise is in strategic planning, talent management, leadership development and intergenerational understanding. She consults on the topics of intergenerational understanding and talent management. In her insightful, new book, Unfairly Labeled: How Your Generation Can Benefit from Ditching Generational Stereotypes, she creates a road map to finding ways to attract and retain employees of every age because, fortunately, talent doesn’t fit in a stereotypical mold.







Janelle Callahan

Janelle CallahanJanelle Callahan is a Principal Consultant with CPS HR Consulting’s Institute for Public Sector Employee Engagement. She has more than 12 years of experience in providing research insights for public sector leaders. Her areas of expertise include survey methodology, quantitative and qualitative analysis, and employee engagement. Before joining CPS HR, Janelle was with the Partnership for Public Service, where she managed the Best Places to Work in the Federal Government research. She has also held research positions with the newspaper Education Week and the nonprofit Institute for Learning Innovation. Janelle earned her M.A. in Human Services Psychology from the University of Maryland, Baltimore County and her undergraduate degree in psychology from Denison University.




Brian Haggerty

Brian HaggertyBrian Haggerty is a Total Rewards Administrator at Denver Water and has over fifteen years of HR experience. A self-proclaimed data evangelist, he has worked with several organizations to help them develop metrics and workforce analytics in their organization to drive them towards more data-based decision making. He teaches graduate HR classes at two universities in the Denver area and works as a project consultant for CPS HR.









Gary Brockett

Gary BrockettGary Brockett, a Division Analyst at Denver Water has been in HR over 20 years. The last three years he has been neck deep into the world of Analytics. Gary has been working with the HR business intelligence functions to aid in the creation of a people strategy and the execution of other HR systems to measure the efficiency and effectiveness of their service level in support the organization’s strategic goals.









Josh Smith

Joshua SmithJosh Smith is a Principal HR Consultant for CPS HR Consulting. He has over 11 years of experience in Human Resources and Organizational Development with the public and private sector. He served as a Human Resources Executive with two separate Texas municipalities for over 7 years and currently serves within the Organizational Strategy Division of CPS HR, where his expertise spans areas of human resources, organizational development, workforce analysis, succession planning, performance management, continuous improvement, and quality. Josh also works in a dual capacity with CPS HR within business development in Texas, where he currently resides and works to grow the CPS HR market.
Prior to his work in municipal government, Josh spent over 4 years in the private sector, working as an HR supervisor in the oil and manufacturing industries.
Josh earned his undergraduate degree in Psychology from Texas State University and subsequently earned a M.A. in Industrial/Organization Psychology from Middle Tennessee State University. Additionally, Josh is a certified Six Sigma Black Belt with the American Society for Quality. Josh also holds his SPHR, SHRM-SCP, IPMA-SCP, and CPM certifications. Josh currently serves as a board member for the American Society for Quality - Government Division, where he is currently the Quality Book of Knowledge (QBOK) chair-elect.





Troy Wintersteen

Troy WintersteenTroy Wintersteen has been serving the public sector with technology solutions since 1993. With his extensive background in the sales, development, implementation, support and service of public sector recruiting and HCM solutions, Troy has a unique perspective technology’s impact on the broader mission of Human Resources and its ever-increasing importance in organizational strategy for success.